Return and Exchange

Your satisfaction matters to us. If there's an issue with your order, we're here to help.

Eligible for Return & Exchange

• Damaged items (broken zipper, defective hooks, etc.) received upon delivery
• Wrong items delivered (incorrect size, color, or quantity)

Conditions

• Items must be in original condition with no alterations
• Items must be unworn, unwashed, with tags and labels still attached
• Return request must be made within 7 days from delivery date
• Photo proof of the item must be sent to our Facebook page before processing

Shipping Fees

• Our mistake (wrong item, damaged on arrival, etc.) — we cover the return and shipping fees
• Customer mistake — return and reshipping fees will be shouldered by the customer

Exchange Process

Your replacement item will be shipped once we receive the returned item.

Not Eligible for Return & Exchange

Items under the Sale section with 50% discount or more are not eligible for return or exchange. Please double-check size, design, and color before checking out.

How to Request

Message us on Facebook with photos of the item and your order details. Wait for our confirmation before sending anything back.